Author Archives: Eddie Sempek

Eddie Sempek serves as Orion's Chief Innovation Officer. He has worked in several roles at Orion and now oversees the team of tech consultants. He enjoys helping firms in their strategic planning and implementation of technology.
Tech Tip Thursday: How to Link ByAllAccounts and Make Hard-to-Get Data Less Hard to Get

Time flies when you’re…well, let’s face it: time just seems to fly especially when it comes time to managing a business. That’s why at Orion we integrate with partners that fit the way you do business so you can spend more time on what really matters: helping clients and building your business.

In today’s Tech Tip, we highlight how to save time and improve efficiency by linking your accounts from ByAllAccounts with your corresponding shell accounts in Orion – and how to do it all without submitting a request for manual processing!

What is it?

ByAllAccounts eliminates the need to manually gather data that is otherwise hard to get such as 401K and 403B accounts; providing you with a unified view of your clients’ portfolios. ByAllAccounts utilizes artificial intelligence to gather and transform financial account data into usable data so that you can paint a more complete financial picture for your clients.

Previously, in order to link your Orion accounts with ByAllAccounts, an Orion team member would manually link the two sides to enable communication. But now, what used to be accomplished via an email request to manually combine accounts with the help of Orion’s Data Reconciliation Team can now be completed automatically, saving you time and hassle.

Why it Matters…

When you link your accounts with ByAllAccounts, data that was previously difficult to collect and tedious to report on will automatically appear within Orion. You’ll reduce the need for manual entry and thereby reduce the room for error associated with manual data entry. Now you can more easily paint a complete financial picture for your clients with less work.

How Do I Link My Accounts?

Ready to save time and make your clients’ hard-to-get-data less hard to get? Here’s how to easily link your Orion accounts with ByAllAccounts…

First, ensure that you have an existing account within ByAllAccounts.

Next, run the Data Query “ByAllAccounts-Ready to be linked to Orion (Query 9364)” within Orion.

Orion Pro Tip: Column “ByAll ID” in the query results will come in handy in the next few steps. Save this info for later.

ByAllAccountsThen, Open the “New Account Center” App within Orion Connect and create your new account using the “New Account Wizard”.

Enter the following information at the Household/Registration Level and click “Next”:

  • Locate the “ByAll Account ID” field at the Account/Billing level.
  • Create your account number – this number may match the number in ByAllAccounts or another number of your choice. Please note that your account number cannot contain more than 50 characters, commas, or an ampersand symbol.
  • Once your account is added, it will link with ByAllAccounts automatically and the data can begin downloading!

The functionality covered in Tech Tip Thursday is available and ready to use right now in Orion Connect. If you want more training about the apps and tools covered in this article, log into Orion Social to access our full knowledge base, and use the Ascent app for online, on-demand training resources.

Not working with Orion yet? Click here to get in touch with us.

0530-OAS-10/18/2018

Tech Tip Thursday: How Orion Can Help Advisors Seeking GIPS Verification

What’s the weather going to be like this weekend? Why’s that light flashing on my car’s dashboard? Will my golf game ever improve? There’s enough uncertainty in life. Determining if you’re GIPS compliant shouldn’t be one of them! That’s why at Orion, we provide tools to assist you with your GIPS verification process, helping to enable your GIPS compliance.

GIPS Refresher…

The Global Investment Performance Standards (GIPS) are ethical standards for investment managers that ensure a full disclosure and fair representation of investment performance results.  Created by the CFA Institute and governed by the GIPS Executive Committee, GIPS provides standardized guidelines for reporting your firm’s ability to earn a profit for your investors.

In order to claim compliance with GIPS standards, firms must meet the current GIPS standards, including (but not limited to): input data, calculation methodology, composite construction, disclosures and presentation, and reporting. GIPS standards are voluntary, but advisors that choose to hold themselves to these higher standards differentiate their business, which can add credibility to their client reporting.

We understand the importance of GIPS verification and your firm ’s desire to claim GIPS compliance. That’s why we offer performance calculations that meet the GIPS calculation methodology requirements, allow you to track your composite returns and have reporting capabilities to help your firm easily compile the data you will need during the GIPS verification process.

Tech Tip: Three Tools to Help Advisers Seeking GIPS Compliance

Performance Calculation Methodology that Meets GIPS Standards

Orion’s TWR calculation meets the GIPS calculation methodology requirements.
TWR removes the impact of cash flows and account size. Managers often have no control over when external cash flows occur and rarely have control of overall account size. But with TWR, we remove these factors enabling users to appropriately calculate the performance of the money manager.

GIPS-compliant composite returns include the monthly-weighted-average of the TWR for the accounts that fall within the constraints of the composite. Many managers and advisors prefer to show TWR performance on investor reports to keep consistency between client reports and composite presentations. Since most advertising material shows composite returns, TWR gives investors the best apples-to-apples comparison between managers.

Align Your Data With GIPS Standards using Orion’s Composites App

We designed our Composites App using a third-party GIPS verifier to help ensure that advisors like you can use the App to track your composite returns and maintain compliance. With the Composites App, you get a clear overview of how your firm is performing on an aggregated level. Use the App to see how all of your strategies stack up against each other and against over 100 available indexes – allowing you to benchmark how your firm is truly performing.

Orion’s Composite Firmwide Report available within the Composites App was designed to help you report your data in a way that is in line with GIPS standards. With the Composites App, you have tools and calculations you need to help you maintain your claim of GIPS compliance.

Orion Pro Tip: You may have noticed that our new Daily Composites solution is now available. While we’re excited to provide you with the functionality to more frequently review your portfolio performance, it should be noted that Daily Composites are not GIPS compliant because they’re not run for full-month time periods.

Interested in learning more about Orion’s Composites App? Join us on Thursday, October 11 for our latest Composites webinar.

Reporting Capabilities to Help Easily Compile the Data You Need for the GIPS Verification Process

Orion has several “GIPS Verification” data queries created for your firm when undergoing GIPS verification. We designed these queries with the verifier in mind – pulling the information a verifier will need directly from Orion’s Composites app. You can find all the data queries listed in this article in your Data Queries app in Orion Connect. Simply check “All Data Queries” in your filter options and then search for them by name.

The queries are listed below and include a description for each:

  • GIPS Verification – Composite Membership List
    Details when each account was included/excluded from the composite and which management style or model it was in
  • GIPS Verification – Include Daily Portfolio Values
    Daily values of each included account for the composite month chosen
  • GIPS Verification – Included Portfolio Month-End Holdings
    Month-end holdings for each included account for the composite month chosen
  • GIPS Verification – Monthly Composite Portfolio Data
    Monthly Gross/Net of fee performance, as well as beginning and ending values for each month
  • GIPS Verification – Monthly, Quarterly, Annual  Performance by Date (can be run for management style or model)
    • Monthly, Quarterly, and Annual composite level performance (Gross and Net)
    • Annual dispersion (asset weighted and equal weighted standard deviation)
    • Year-end number of accounts and values
  • GIPS Verification – Portfolio Level Transactions
    Portfolio level transactions (purchases, sales, income, cash flows, expenses, etc.) for every portfolio for the entire time period the portfolio is in the composite

These queries will help cut down the need to communicate again and again with the verification firm – reducing the time it takes to complete your firm’s verification process. The functionality covered in Tech Tip Tuesday is available and ready to use right now in Orion Connect. If you want more training about the apps and tools covered in this article, log into Orion Social to access our full knowledge base, and use the Ascent app for online, on-demand training resources.

Not working with Orion yet? Click here to get in touch with us.

0510-OAS-10/11/2018

Tech Tip Tuesday: Billing Lockdown

Today’s Tech Tip Tuesday post answers one of our most frequently asked quarter-end questions: how do I take my database out of billing lockdown once I am finished running my bills?

Let’s dive in and see how you can quickly unlock your database and help simplify quarter-end:

What is it and Why is it Helpful?

Quarter-end often means multiple people working together to get the job done. In order to prevent one person in the office from editing billing settings while you’re running bills, Orion’s best practice is to enable “Billing Lockdown” so others cannot unintentionally affect your billing process.

Billing Lockdown allows users to disable the ability to edit or update common billing items such as fee schedules, cash flows, asset exclusions and householding.

Once your billing is complete, you can choose to turn billing lockdown off so that edits can be made without complicating your quarter-end billing.

How Do I Remove Billing Lockdown?

First, check your rights to ensure you have the ability to turn off Billing Lockdown. To check your permissions, go to the Manage Users App and highlight the “Advisors” tab.

Next, right-click on your name and select “Edit User” then select the “Profiles” tab on the left and click on the blue “View” button to the right side.  Under “Advanced”, select the “Billing” section and check “enable” next to “Billing Lockdown Override”.

Then save and refresh your browser!

Manage Users App

To remove the lockdown, simply open the Bill Generator App and select the “Bill Instance” tab. Highlight “Actions” in the top right corner of your screen and then select “Lockdown Maintenance”. Next, you’ll be asked “This database is currently in lockdown. Do you want to remove the lockdown?” Hit “OK” to disable it.

Your database is now unlocked!

Bill Generator

Did you Know…

Your database will automatically disable Billing Lockdown when you’re finished with a live bill, as long as all of your prior Bill Instances are in a “Complete” status.

To check the status of your Bill Instances go to the Bill Generator App, select the “Bill Instance” then highlight the “Status” column.

If older bills are in any other status type, you can Complete them by double-clicking the Bill Instance to open it, select “Actions” and then “Force Complete”. You can also right-click the instance and select “Delete Bill Instance” if you no longer need this particular bill, such as an old Forecast bill.

Expert Advice: We don’t suggest deleting a live bill if that bill represents a fee that you collected from the account held at a custodian.

The functionality covered in Tech Tip Tuesday is available and ready to use right now in Orion Connect. If you want more training about the apps and tools covered in this article, log into Orion Social to access our full knowledge base, and use the Ascent app for online, on-demand training resources.

Not working with Orion yet? Click here to get in touch with us.

0484-OAS-9/28/2018

Tech Tip Tuesday: Quarter-End Dashboard Customization

Today’s Tech Tip Tuesday post makes crossing off your quarter-end to-do list simple! Let’s dive in and see how you can customize your quarter-end process with Orion’s “Quarter-End Dashboard.”

Quarter-End Dashboard Customization

With Orion’s Quarter-End Dashboard, you can easily see who in your firm is responsible for completing specific tasks, and efficiently review and approve completed tasks. But, remember there’s another great feature that can help enhance your quarter-end process: customizable dashboards that better fit your firm’s unique quarter-end process.

How To Access This Feature

1. Open one of your monthly or quarterly dashboards and select “Add/Edit Tasks” from the Actions drop-down.

2. Orion pre-populates critical audits that should be reviewed prior to running bills and statements each month/quarter. You choose the order that you’d like to see them appear by clicking the up and down arrows next to each task.

3. Select “Add New Task” and choose a task type to customize a particular section of the dashboard. Each section has its own “Add New Task” drop-down.

  • Add Basic Task – Type in a task that needs to be completed
  • Add Link Task – Type in a task that needs to be completed and link to Portfolio Audit, Billing Audit, or Products & Prices in Orion, or an external website
  • Add Data Query Task – Select a Data Query that needs to be run
  • Add Report Task – Select a Report that needs to be run
  • Add Note – Add a note to the dashboard
  • Basic Tasks, Link Tasks, Data Query Tasks, and Report Tasks will have an accompanying Sign-Off button. Notes do not have a Sign-Off button.

4. Select “Task Editing Complete” to save your changes.

Remember, monthly dashboard changes do not impact quarterly dashboard changes and vice versa.

The functionality covered in Tech Tip Tuesday is available and ready to use right now in Orion Connect. If you want more training about the apps and tools covered in this article, log into Orion Socialto access our full knowledge base, and use the Ascent app for online, on-demand training resources.

 Not working with Orion yet? Click here to get in touch with us.

Tech Tip Tuesday: How to Correct Account Numbers and Get Help Faster

Today’s Tech Tip Tuesday is a two-for-one. After reading today’s post, you’ll have all the information you need to find helpful articles faster, and take care of certain account maintenance updates yourself.

Let’s dive in!

Tech Tip 1: Correcting an Incorrect or Missing Account Number

When creating a new account, an incorrect account number may sometimes be inadvertently entered. Other times, an account number may not be added at all, if the account record is created in Orion before the custodian assigns a number.

In order for data to sync correctly from your daily feeds, it’s critical for the account number to be corrected. Anyone that has “Role Privilege” can make edit accounts can make an account number change.

How To Access This Feature

Once an account has been created:

  1. Navigate to the Portfolio Audit app and go to the Accounts level to locate the account you need to correct.
  2. Once the account is located, simply right click on the account and then click Assets.
  3. No assets will show, as no assets have been added to the account as of yet.
  4. At this point, click on the Actions dropdown menu and select New AssetThis will bring up a new window shown below:
  5. In this screen, an asset will need to be added. In our example we select an asset called Performance, enter Normal Downloading for the Status, and then enter the correct account number on the right of the screen. Then click Save.

Now the account number has been updated!

Note: Account numbers cannot be changed by simply selecting “Edit Account” within the Portfolio Audit App. The steps outlined in this article are the only correct method.

Tech Tip 2: Quick Search for Orion Help Articles

We released an enhancement to the main search box in Orion Connect that lets you search for any help articles posted in the Group pages in Orion Social. With these new steps, you can save time when looking up articles—you no longer need to leave Orion Connect to access training material!

How To Access This Feature

  1. Click on the Settings dropdown to the right of the search box in Orion Connect and ensure “Help Articles” is selected.
  2. Next, search for your training topic! The results will be categorized as “Help:”
  3. The article will open in a new window after you select it. Additional related articles will appear on the right side of the screen.

The functionality covered in Tech Tip Tuesday is available and ready to use right now in Orion Connect. If you want more training about the apps and tools covered in this article, log into Orion Social to access our full knowledge base, and use the Ascent app for online, on-demand training resources.

Not working with Orion yet? Click here to get in touch with us.

Tech Tip Tuesday: Linking Accounts for Performance in Three Simple Steps

Today’s Tech Tip Tuesday post puts you in the driver’s seat for maintaining accurate and clean account performance for those rare times when an account number changes. Linking accounts has been a feature available in Orion for years, but it may not be something you’ve encountered, or you sent the request to Orion Support instead.

After reading today’s post, you’ll have all the information you need to link one account to another in just minutes.

Let’s dive into the simple three-step process!

Tech Tip: Linking Accounts for Performance

Whether an account number is changing due to a security breach, a custodian switch, or client demographic changes, there are times when you may need to attach the history and performance of one account to another.

You can accomplish this easily through Orion by linking accounts.

How To Access This Feature

  1. Move both accounts into the same Registration through Orion Connect’s Householding app. It’s important to note that any accounts moved will take on the demographic details of the Registration they are moved to.
  2. Edit the new account in the Portfolio Audit app. If you are unsure which account is the “new” one, typically it’s the one with either a current balance or the most recent transaction history. On the Account Edit screen, there will be a field called “Linked Account.” Click on this field and select the account you would like to link. Click Save.
  3. Cancel the linked account as of the day the assets transferred into the new account. Cancelling on the exact day is important to ensure there is neither a gap in value nor overlapping transactions between the two accounts.

The functionality covered in Tech Tip Tuesday is available and ready to use right now in Orion Connect. If you want more training about the apps and tools covered in this article, log into Orion Social to access our full knowledge base, and use the Ascent app for online, on-demand training resources.

Not working with Orion yet? Click here to get in touch with us.

Ascent 2018 Day 2 Recap: Alligators, Speed Boats, and Gangsta’s Paradise

On day two of Ascent 2018, it was all about the activities.

We packed our time with another morning full of education sessions and started the day with a technology discussion featuring three of our very own advisors. But in addition to all the learning opportunities, we also reserved a large part of the day to be a “thank you” to all the advisors attending.

Once courses wrapped up a little after 1 p.m., we all headed out to take in Miami Beach. Some went to the Everglades, some went on food tours, some packed meals for the local community and others raced on speed boats in the open water.

Check out today’s post to learn more about the day’s keynotes and what else you missed.

Keynote Recap

Advisor Panel – The True Differentiators of Success
The morning began with a powerhouse panel of advisors. Orion EVP of Business Development, Kyle Hiatt, moderated a discussion with Dean Zayed of Brookstone Capital Management, Mark Dupont from Focus Financial, and Aaron Schaben from Carson Group.

The group covered a wide range of topics, from the importance of using technology to bolster client service to expectations for advancements in business intelligence analytics that will enable advisors to make smarter decisions for growing their firms.

Here’s a couple quick highlights from the panel:

Stephanie De La Hoz, Community Engagement Manager for Rise Against Hunger
During the lunch hour, we heard about the mission of Rise Against Hunger. The international hunger relief organization delivers food and aid across the world, with a goal of ending world hunger by 2030. This year, the charity aims to provide 85 million meals to those in need.

In the afternoon, we took action on what we heard and followed up with a meal packing event in partnership with Rise Against Hunger to help feed families around the world. Our volunteer attendees packaged over 15,000 meals, which are scheduled to be shipped to the Northern Haiti.

If you’d like to learn more or get involved beyond Ascent, click here.

One Thing You Should Know

Our billing apps do more than calculate and track payments with a seamless, end-to-end approach. The Advisory Fee Benchmark Tool also gives you a chance to compare your fees against the industry at large by stacking them up against the other advisors using Orion.

In Case You Missed It

We have to show some love to the group at Fuse 2018. Many of our integration partners are hard at work building game-changing technology for your firm. Each year, the developments from Fuse drive new innovations that quickly make their way to Orion’s clients and this year will be different.

But amidst all that work, we know how to have a little fun…as these giant inflatable duck rafts prove.

Something Fun

Later on, we threw one final client appreciation event and welcomed some of the 90s biggest hip hop artists to the LIV nightclub: Coolio, Young MC, Rob Base, Tone Loc, Doug E Fresh, and The Sugar Hill Gang.

In tomorrow’s post, we’ll share some of the best moments from the concert and give you one last update from Ascent 2018.

Did you miss yesterday’s blog? Click here to see what happened on day one.

Don’t work with us yet? Make sure you’re at Ascent 2019. Click here to speak with our sales team to see how Orion’s portfolio accounting solutions can support your firm.

Ascent 2018 Day 1 Recap: Welcome to Miami Beach

The first day of Ascent 2018 started off with a bang! Not only did we welcome 700+ of the best and brightest professionals in our industry, but we kicked things off with an insightful keynote about going against conventional thinking from Billy Beane, General Manager of the Oakland Athletics baseball organization.

From there, the day’s activities only increased as advisors attended numerous educational Breakout Sessions to deepen their knowledge of Orion Connect and how their peers are using the platform to grow their advisory firms.

In the post below, we’ll recap the highlights from each of today’s keynote speakers. Take a look at some of the fun activities planned for attendees, and find out the one big thing you should take away from day one’s training sessions.

Keynote Recap

Conference Welcome
Orion’s CEO, Eric Clarke, kicked off Ascent 2018 with a quick look at Orion’s development road map, including Reporting enhancements for event-based notifications, Compliance updates focused on the expertise and audit support Orion provides to advisors, and Trading updates, including Orion Managed Accounts.

Eric stressed the theme of this year’s conference, “Innovate. Disrupt. Win.” Each of the keynote speakers the three days here in Miami will be illustrating how Orion implements this as part of our product development.

We also introduced advisors to this week’s education sessions led by our Subject Matter Experts. In addition to their training sessions, Orion’s SMEs will also be consulting with advisors during one-on-one appointments to give personalized answers to attendees specific questions.

Billy Beane
Billy Beane, General Manager of the Oakland A’s baseball organization, spoke about the story behind the making of a book and movie, Moneyball, documenting his unique approach to assembling a winning baseball team.

Against conventional wisdom, Billy hired staff from outside the baseball world to help provide statistics-based, objective analysis that would enable them to measure a baseball player’s value with detailed information.

As a small-market team, the Oakland A’s used Billy’s unique strategy to compete and win against large-market teams, eventually producing a methodology copied throughout major league baseball.

Joe Duran
Joe Duran of United Capital spoke about the value of the services that financial advisors offer and how creating a great client experience increases that value.

In Joe’s view, there are four pillars of client service that every great brand needs to focus on:

  1. Understanding – Advisors need to personally know the clients and what they care about.
  2. Personal + Interactive – Clients want an advisor who will be at their side whenever they need them—and that includes being “close” digitally, not geographically.
  3. Predictable + Consistent – Every client will pay a premium if advisors can deliver a client experience that features repeatability, reliability, and predictability.
  4. Instant Gratification – It’s important to help clients feel good about where they’re headed, but financial decisions need to be about the here and now. Joe challenged our advisors to think about what they can do today to make their clients’ lives better.

Dean Karnazes
Dean has been called the “Fittest Man on Earth” and it’s easy to see why.

Dean spoke about his incredible running history, including running in both the hottest place on earth (Death Valley) and the coldest place on Earth (the South Pole). He also once completed

50 marathons in 50 states in 50 days. We’re tired just writing about it!

Throughout his inspiring and oftentimes funny keynote, Dean inspired our advisors to, in his words, “question conventional thinking and move beyond self-constructed limitations we place on ourselves.”

The One Thing You Should Know:

Here’s your quick start guide to using the new Supervise dashboard in the compliance-focused Compass app:

In Case You Missed It

Our Fuse 2018 event also kicked off, where 100+ of the best fintech developers and programmers will gather to build new integrations and technology experiences as part of our first ever “Tech’s Got Talent” competition. Learn more here.

Something Fun

Orion’s Billing Manager, Rodney Mottl, got us off to an interesting start in the Conference Welcome by writing (and singing) a song about the “billing blues” for our advisors. Also, he came dressed as Elvis.

Watch a video of Rodney’s song recorded by one of our Fuse 2018 judges, Min Zhang:


We’ll be sharing a rewind blog that highlights the biggest moments from each day of Ascent 2018, so be sure to check back tomorrow and Friday for new updates.

Don’t work with us yet? Make sure you’re at Ascent 2019. Click here to speak with our sales team to see how Orion’s portfolio accounting solutions can support your firm.

Tech Tip Tuesday: How to Set Custom Report Disclaimers

Today’s Tech Tip Tuesday post focuses on one important topic: Report Disclaimers. Did you know that you have not one, not two, but three different levels at which you can set custom disclaimers? Whether you need a single firm-wide disclaimer or you need to set individual disclaimers for each Rep, you can do it all within Orion Connect.

Let’s dive into how to use each level of report disclaimer, and where you can go in Orion Connect to set up each type:

Firm Level

This is a global disclaimer that shows on all custom reports.

How to Access ItSend your verbiage to the Reporting Team so they can make the update for you if you’d like to implement a firm-wide disclaimer.

Rep Level

Do you have multiple reps who all need their own disclaimer? This is the setting for you. And, it’s a setting you can control yourself. This type of disclaimer will display on reports in addition to the firm-level disclaimer, if one is present.

How to Access ItRep disclaimers are managed in Firm Profile > Representatives. Select a Representative to edit and go to the Reports section under Options. Add your desired verbiage and Save.

Report Level

This type of disclaimer is added in Report Builder when creating or editing a custom report and will display on reports in addition to the Firm-level disclaimer and the Rep-level disclaimer, if they are present.

How to Access It...Add a sub-report in “Report Builder” and then find the “Report Disclaimer” setting in “Report Options” to set your custom text.

Disclaimer Template

With this option, you can take disclaimers from their usual place at the end of a report and elevate them to every-page status.

How to Access ItTo get a Report-Level disclaimer to show on the bottom of every page of a custom report, select Disclaimer from the Template dropdown when creating or editing a report in the Report Builder app. If there are Firm-level or Rep-level disclaimers, they will still populate at the end of the report.

Default Disclaimers

When creating a custom report in the Report Builder app, anything index-related will populate an “Index Disclaimer” and a “Report Data Disclaimer” will populate at the end of the report with information such as “net of fees” vs. “gross of fees” and performance calculation methods.

Disclaimers can also be added to some tiles within the Insight app and the Client Portal.

The functionality covered in Tech Tip Tuesday is available and ready to use right now in Orion Connect. If you want more training about the information covered in this article, log into Orion Social to access our full knowledge base, and use the Ascent app for online, on-demand training resources.

Not working with Orion yet? Click here to get in touch with us.

0426-OAS-8/22/2018

Tech Tip Tuesday: How to Keep Clean Billing and Reporting Databases

Today’s Tech Tip Tuesday post focuses on how you can quickly and easily ensure your reporting and billing databases stay current with clean account information!

Let’s dive into what you can do to ensure that accounts are correctly downloading from your custodian data feeds and what to do if you find one that isn’t.

Tech Tip: How To See Which Accounts Are Not Downloading

Is there a way to see if an account has stopped downloading from one of your data feeds? Absolutely! And it’s simple and easy to check.

Reviewing this information frequently is important because you can then determine if the account should still be downloading, or if the account should be cancelled, which leads to cleaner reports and bills. If an account should still be downloading to Orion, then you’ll need to  contact the custodian reporting the account. If an account should be cancelled, follow the super-simple process guided by our Cancellation Wizard within Orion Connect.

How Do I Access This Feature?

You are likely familiar with the Interface Reconciliation app in Orion Connect, but you may not be familiar with some of its features and settings. To get started:

1. Navigate to the Interface Reconciliation app and select “Accts Not Downloading” from the left-hand navigation menu. You can check this list as often as you want–even daily—to create a proactive process within your firm of keeping tabs on the overall health of your account data.The Accts Not Downloading screen will display accounts that have stopped downloading into Orion from one of your data feeds.

Similar to the Asset Comparison Report, Accts Not Downloading shows any accounts that have a value in Orion, but for which Orion is not receiving a balance in a position file.

User Tip: Please note that the Accts Not Downloading screen does not include any DST accounts. If you’d like to check for non-downloading DST accounts, you should review your monthly Asset Comparison Report instead. DST’s position files are sent to Orion monthly, usually during the first week of a month, making the Asset Comparison Report a more reliable reference.

2. Reference the Recon Status Dashboard on the left-hand navigation menu within the Interface Reconciliation app to confirm that your database’s daily reconciliation has been completed. (Keep in mind that Orion does not receive data files on Sundays or Mondays.)

3. When working in the Accts Not Downloading screen, applying filters is key. Set your End Date to the last business day to get the most accurate results. The system defaults to today’s date.

4. Once you have selected dates, just click Refresh Grid. You can also export the results to a CSV file or to Excel.

The functionality covered in Tech Tip Tuesday is available and ready to use right now in Orion Connect. If you want more training about the apps and tools covered in this article, log into Orion Social to access our full knowledge base, and use the Ascent app for online, on-demand training resources.

Not working with Orion yet? Click here to get in touch with us.

0408-OAS-8/7/2018

Orion Rundown: 90s Rapper Trivia, Learn How to Optimize Portfolios, and More!

What’s new with Orion? In this update, you’ll learn some new tech tips, see how ASTRO lets you build tax-efficient and optimized portfolios, discover how to invite a friend to Ascent 2018 and more!

Test Your 90’s Rapper Knowledge

Stop, collaborate and listen! Get your office together to take our 90’s Rapper Quiz for your chance to invite a colleague to attend Ascent 2018 at 50% off the full cost of registration.  

Take the Quiz

 

 

Manual Product Maintenance Now Available in AIP

Orion’s AIP (Alternative Investments Platform) users now have the power to quickly update manual products and prices, eliminating the need to wait for support requests to be completed. See how to take advantage of this new feature.

Learn More

 

 

Do You Know How ASTRO Really Works?

With Orion’s ASTRO tool, you can easily and automatically build portfolios optimized for client preferences and unique tax situations. Find out how this powerful tool works by downloading our infographic!

Download Now

 

 

Tech Tips for Billing, Reconciliation and More

Need to bill on financial planning fees? How about finding an account you excluded from a daily data feed? Learn best practices for each in our latest Tech Tip blog post.

Learn More

 

 

Automate Your Compliance Testing with Supervise

Find out how to simplify your advisory firm’s compliance testing program with automated queries, and reduce the amount of time you spend manually preparing by using Supervise, the new tool now available within Compass.

Read More

More Highlights

 

 

0405-OAS-8/3/2018

 

Tech Tip Tuesday: Unmanaged Assets for Performance

Today’s Tech Tip is focuses on a question that is so important and asked so often of our support team.

If your firm reports on assets that you don’t manage, you’ll want to read the full post below to ensure you have all the details you need to create reports that do exactly what you want them to do.

Let’s start.

Tech Tip: Unmanaging Assets for Performance

Sometimes advisors will ask us if an asset or account can still show up on reports, but not be included in performance.

Is this possible in Orion? Absolutely!

This is an important feature to understand because it allows you to give clients a complete view of all their assets, even the ones you don’t manage, while still providing them with accurate performance calculations.

You may be familiar with unmanaging an asset or an account by simply un-checking the “managed” box in the account or asset editor. Doing this will exclude the asset or account from both performance and reporting.

To keep the asset or account included in reporting, an additional step is needed. (Keep reading to see how to set this up).

How Do I Access This Feature?

From the account or asset editor screen in Portfolio Audit, click on Options:

Once on the Options screen, you will need to click on the reports section, and then click on the grey bar next to the “Unmanaged Assets Inclusion” parameter.

After you click on the parameter, a box will appear with options to select.

You will want to choose everything except performance. This is basically telling our system what you want the asset or account to be included in.

If you don’t want the asset included in performance, don’t check performance–easy, right?

All of the functionality covered in Tech Tip Tuesday is available and ready to use right now in Orion Connect. If you want more training about the apps and tools covered in this article, log into Orion Social to access our full knowledge base, and use the Ascent app for online, on-demand training resources.

Not working with Orion yet? Click here to get in touch with us.